Contact Us
We're Here to Help
At MD®, we value your feedback and are committed to providing you with the best customer service experience. Whether you have a question about our products, need assistance with an order, or simply want to learn more about our offerings, our team is here to assist you.
How to Reach Us
- Customer Support Email: For any inquiries, please email us at customercare@md-factor.com . Our team will respond within 1-2 business days.
- Phone Support: Speak directly with our customer care by calling us at 1-650-340-7546. Available Monday to Friday 9:00 am to 2:00 pm PST.
- Mailing Address: MD® 448 N. San Mateo Drive San Mateo, CA 94401 USA
Frequently Asked Questions (FAQ)
Before reaching out, check out our FAQ section for quick answers to common questions about shipping, returns, and product details.
Live Chat Support
Need immediate assistance? Use our Live Chat feature, available on the bottom right corner of your screen, for real-time support during business hours.
Feedback & Suggestions:
We love hearing from you! Share your thoughts, testimonials, or product suggestions by emailing customercare@md-factor.com. Your input helps us improve and innovate.
Stay Connected
Follow us on social media for the latest updates, promotions, and expert tips:
- Instagram: md_factor/
- Facebook: MDLASHF/
- Twitter: MDLFbySusanLin
We Look Forward to Hearing from You!
Your satisfaction is our priority, and we're here to ensure your experience with MD® is exceptional. Don't hesitate to reach out- we are just a message away.
